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Confessions of an accessibility numpty

Confessions of an accessibility numpty

Social media sites could do better, but they do let us be more inclusive One of the great side effects of moving to Scotland is learning new words like "dreich" (the general state of winter weather in Vancouver and Edinburgh), blether (what a Chatty Cathy does), and...

Plain language is a lifesaver

Plain language is a lifesaver

I’ve consumed a lot of professional development opportunities in my life, some meaty, some empty calories. One that stuck to my ribs was a workshop with Dr. Vincent Covello, organized by my boss at the health care organization I worked for at the time (thanks Helen!)....

Blogging is dead. Long live blogging.

Blogging is dead. Long live blogging.

The golden age of blogging might be over, overshadowed by other forms of social media as well as the rise of enewsletters, but rumours of its death have been greatly exaggerated. It can be harder to find an audience who will eagerly visit your site and read every post...

Coworking: not just for coworkers

Coworking: not just for coworkers

Today is National Coworking Day in the UK, so here I am … not in my coworking space. But I am contemplating the ways finding that coworking space was one of my best pre-move ideas. Working freelance and relocating to a new city in a new country is a recipe for...

The simplest thing that’s true

The simplest thing that’s true

On my way to Loch Ness last weekend – I’m spending my summer free time exploring more of my new country – I shared a bus ride with a jovial Australian man. From the seat behind me he soon asked that stock question: “What do you do?” I have a stock response: “I’m a...

Measure for measure

Measure for measure

I've written before about how important listening is to any communicator. How can we know what our client or organisation needs if we don't first actively listen and ask questions to align our activities with the business purpose? And how do we know how to best reach...

A simple plan

A simple plan

I created this video to illustrate one of the online video makers I recommended in a previous post, but it actually illustrates my most important communications philosophy, to start with the purpose in mind. We can get so busy with multiple projects on the go that...

Writing for Goldilocks

Writing for Goldilocks

Have you ever felt like an outsider when browsing an organization’s website or reading their marketing materials? I don't mean that you don’t work there and aren’t a client yet. I mean their About page, for example, has you struggling to understand what they’re all...

Be your own graphic designer (sometimes)

Be your own graphic designer (sometimes)

Way back in the dark ages of the world wide web, when many of us regular folk didn't even have email (gasp!), Microsoft released a product that would end up being a boon as well as a festering toothache for communications: Publisher. Suddenly everyone with a computer...

Build your backup team

Build your backup team

Maybe there are some superhuman communicators who can do it all for every situation -- strategy, writing, social media, design, video, web development, you name it -- and while I'd envy the talent, I wouldn't envy the sleep deprivation. With so many web-based and open...

Slide into Slack for communications strategists

Slide into Slack for communications strategists

I love reading and research and gaining high level appreciation of many topics. But there’s no better way to really learn and understand something than through experience. That’s the entire reason I have a Snapchat account. I can now safely say that if that particular...

5 quick and easy online video makers

5 quick and easy online video makers

We've been told for years that online video is king, but I'll admit I'm a video skeptic. Video can be the best way to communicate, but it better be the best way if I'm going to grab my headphones, or use my data plan, or spend three minutes reading a text-based video...

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